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Frequently Asked
Yes, absolutely. We are an official authorized Jane retailer. Every product we sell is 100% authentic, sourced directly from Jane authorized distribution channels, and comes with the full manufacturer warranty.
Yes, we offer free standard shipping on all orders across Europe. There are no minimum order requirements or hidden fees. Large items like travel systems and cots are also included in our free shipping policy.
Estimated delivery time may vary by country and product availability. Standard delivery typically takes 5-10 business days for most European countries. Express delivery options may be available for certain locations. Tracking information is provided once your order ships.